Practice Action Plan

Just like you, we love it when a plan comes together, but not everyone knows how, or where to begin, when creating that plan.  Or perhaps a plan was created, but now… Continue On +

Meals and Break Periods in Oregon

Do I have to give employees meal and break periods? How can I do that in an environment where we see patients and need to be available? Why can’t I just pay… Continue On +

Challenging Situations Chairside Improve Communication and Leadership Skills

An African Proverb states, “Smooth seas do not make skillful sailors.” Just as turbulent seas craft skillful sailors, challenging situations chairside give dentists and teams an opportunity to improve communication and leadership… Continue On +

Growing the Recall Patient Base

For dental practices that want to grow, adding new patients is very important; however another measure that is equally important is the growth of the recall patient base. Just because you add… Continue On +

Setting a Timeframe for Dental Treatment

If you are like most people, when you make an important recommendation, you often put a timeframe around it; otherwise your suggestion does not carry as much weight. The same goes in… Continue On +

Build Trust with Effective Hand-Offs

One of the most frustrating experiences for patients is repeating key points about health history and treatment needs to multiple members of the clinical team. Patients may wonder if the team is… Continue On +

Openings in the Schedule Can Create Opportunities

How do you and your team utilize time when there are openings in the schedule? While openings throw off the rhythm of a team used to seeing patients, if you plan appropriately,… Continue On +

Jumpstart Your Day with a Great Morning Huddle

If constructed the right way, morning huddles can help jumpstart your day by improving teamwork and the overall flow of the day. In addition, patients benefit because the dentist and team are… Continue On +