Show Patients You Care with Effective Handoffs

Have you ever had to repeat health-related concerns to multiple members of a healthcare team?  Having to repeat yourself can prove extremely frustrating, especially if you or someone you love is in… Continue On +

When Team Members Are Not Getting Along

What do you do when members of your dental team are not getting along?  Do you run the other direction in hopes that everything will work itself out?  Typically, conflict does not… Continue On +

How Well Can You Read Your Patients?

It is rare that dental-related issues slip by an experienced dentist and team.  Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +

The Art of Dental Finance Podcast

One of the many benefits of belonging to the Academy of Dental CPAs (ADCPA) is that the Fluence team gains insights from dental CPA firms from across the country.  Just as dentists… Continue On +

Practice Action Plan

Just like you, we love it when a plan comes together, but not everyone knows how, or where to begin, when creating that plan.  Or perhaps a plan was created, but now… Continue On +

Assertive Leadership

What defines effective leadership? John Maxwell once said, “A leader is one who knows the way, goes the way, and shows the way.” One important leadership trait that demonstrates the ability to… Continue On +

Coaching is Like Preventive Dentistry

One of the most challenging situations for a dentist is how to respond when the team makes mistakes.  When the health history is not reviewed chair-side or charges for the day are… Continue On +

Challenging Situations Chairside Improve Communication and Leadership Skills

An African Proverb states, “Smooth seas do not make skillful sailors.” Just as turbulent seas craft skillful sailors, challenging situations chairside give dentists and teams an opportunity to improve communication and leadership… Continue On +