New Form I-9

The U.S. Citizenship and Immigration Services (USCIS) has released the Revised Employment Eligibility Verification Form (Form I-9). The new Form I-9 is available at https://www.uscis.gov/i-9. By September 18, 2017 all employers should… Continue On +

The Hygiene Team’s Role with an Effective Recall System

What role does your hygiene team play in implementing an effective recall system?  This is a common question in dental practices.  While the front team typically handles the recall program, the involvement… Continue On +

Motivate by Paying Attention to the Positive

If you want to motivate your team and create an environment in your practice where you retain great employees, make sure you pay attention.  Every time you see dental patients, your team… Continue On +

Compensation Means More Than Just a Paycheck

If you ask team members what they are paid, they will typically tell you what they are paid per hour; however most dental practices provide benefits in addition to an hourly wage.… Continue On +

Dentists and Payment Arrangements

Who is the best person in your practice for making payment arrangements? It’s rare when the answer is the dentist; however dentists can easily get caught up in inquiries about money whenever… Continue On +

Growth Starts with Patient Comfort

Dentists understandably wonder how to grow their practice. Should they focus on direct mail or a better website or a new banner out front? How about starting with patient comfort. Ivan Misner,… Continue On +

Oregon Sick Leave Law

The final BOLI rules for Oregon’s new Sick Leave Law have been published. Starting January 1, 2016 the law requires employers in Oregon to allow employees to accrue up to 40 hours… Continue On +

With Conflict Start with the Problem

When you experience conflict in your dental practice, it’s normal to focus on how to resolve the situation; however in your quest to restore balance to the team, you sometimes miss out… Continue On +