Steps to Take When the Schedule is Slow

How do you respond when you look at the schedule and see huge openings?  While it is normal to be concerned, it is important to not become consumed with worry.  There is… Continue On +

Deterring Embezzlement

Imagine for a moment that a generous person placed $1,000 in cash on your desk as a gift, but with the gift came a warning: “There is a 50% chance that someone… Continue On +

When Do You Have to Pay Employees for Travel Pay?

There are multiple costs associated with meetings and continuing education involving a dental team.  First, there is the total cost for the meeting or educational event, which includes meals and travel expenses… Continue On +

Weeding Out “Difficult” Dental Patients

Do you have to be everyone’s dentist?  While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +

Should You Interview People with Gaps in Their Employment History?

If you are eager to find a great clinical or front office team member for your dental practice, you typically want to receive resumes that show longevity and achievement.  However, in a… Continue On +

Show Your Dental Team That You Appreciate Them

“Don’t forget, a person’s greatest emotional need is to feel appreciated.”  H. Jackson Brown, Jr.  Dental teams have a great emotional need to feel appreciated.  When the team feels appreciated, they are… Continue On +

It’s Not Just a Cleaning

Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.”  While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +

Strategies for Paying Off Your Dental Student Loan Debt – The Art of Dental Finance

One of the many benefits of belonging to the Academy of Dental CPAs (ADCPA) is that the Fluence team gains insights from dental CPA firms from across the country.  Just as dentists… Continue On +