When Team Members Are Not Getting Along

What do you do when members of your dental team are not getting along?  Do you run the other direction in hopes that everything will work itself out?  Typically, conflict does not… Continue On +

The Art of Dental Finance Podcast

One of the many benefits of belonging to the Academy of Dental CPAs (ADCPA) is that the Fluence team gains insights from dental CPA firms from across the country.  Just as dentists… Continue On +

W-4: Are employers required to have employees complete a new W-4 each year?

As an employer your responsibility regarding Form W-4 is to remind employees to fill out a new W-4 at the end of each year or before your first payroll of the year. … Continue On +

Securing Your Patients’ Credit Card Information

You are most likely aware that credit cards are moving toward secure payments using chip technology. The secure technology is known as EMV (Euro, MasterCard, Visa), and since EMV will impact your… Continue On +

Practice Action Plan

Just like you, we love it when a plan comes together, but not everyone knows how, or where to begin, when creating that plan.  Or perhaps a plan was created, but now… Continue On +

Washington Paid Family Leave

Washington has passed a Paid Family and Medical Leave law which provides eligible employees paid leave for their own serious health condition (medical leave) or for family care (family leave). Washington’s Paid… Continue On +

Coaching is Like Preventive Dentistry

One of the most challenging situations for a dentist is how to respond when the team makes mistakes.  When the health history is not reviewed chair-side or charges for the day are… Continue On +

Why Should You Have a Strong Harassment Policy?

As the spotlight continues to grow on workplace sexual harassment, it is more important than ever for companies to have a strong harassment policy. In 2016, the Equal Opportunity Employment Commission (EEOC)… Continue On +