What Makes a Dental Practice Valuable?
What drives the value of a dental practice? The answer goes beyond the assets you can see: the new technology, the recent remodel, and the updated software. Your most important asset in… Continue On +
When Challenged Do You Fear the Worst or Just See Roses?
Douglas Everett, a British chemist and author, once said, “There are some people who live in a dream world, and there are some who face reality; and then there are those who… Continue On +
Saying Goodbye to Problematic Dental Patients
Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +
It’s Not Just a Cleaning
Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.” While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +
Going Above and Beyond for Emergency Patients
One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +
Persistence with Unscheduled Dental Treatment
Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Persistence certainly aided Einstein’s remarkable accomplishments. And staying with problems longer by applying the… Continue On +
How Well Can You Read Your Patients?
It is rare that dental-related issues slip by an experienced dentist and team. Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +
Reducing Cancellations in Your Dental Practice
Dental teams work hard to create schedules that are both productive and efficient. One of the biggest points of frustration in dental practices is to see a productive and efficient schedule fall… Continue On +
Know Yourself and Others to Make Better Decisions
Our decision making ability is greatly enhanced when we can discern what is happening around us as well as how we feel about the situation. In practice, this is often more difficult… Continue On +
Why Do Online Reviews Matter?
If you want to buy a new product that you know nothing about, where would you start? Many people would start by reading reviews about the product to learn the ins and… Continue On +
Being on Time for Work Matters
Dr. Seuss once asked, “How did it get so late so soon?” This is a question dental team members may ask as they roll into work too late to attend your huddle… Continue On +
When Team Members Are Not Getting Along
What do you do when members of your dental team are not getting along? Do you run the other direction in hopes that everything will work itself out? Typically, conflict does not… Continue On +