Changing Course with Flexibility

Change and adaptable are not always easy, and sometimes we are slow to recognize the need to be flexible. Flexibility, when used appropriately, is a great tool for effective leadership. There is… Continue On +

Know Yourself and Others to Make Better Decisions

Our decision making ability is greatly enhanced when we can discern what is happening around us as well as how we feel about the situation. In practice, this is often more difficult… Continue On +

Build Leadership Through Assertiveness

Assertiveness is an essential skill for effective leadership; yet this skill is often misunderstood. What is the difference between assertiveness and aggressiveness? When you act assertively, you express beliefs, recommendations, and/or feelings… Continue On +

Preparing for Leaves of Absence from Your Dental Practice

What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +

Team Approach to Scheduling

Who is responsible for filling openings in your schedule? Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +

What Dental Teams Can Learn from Disney

If you have ever stood in line for a ride at Disney World, you are not the only person who notices how slow the line moves or how many upset children are… Continue On +

Leaders Show the Way

What does it take to fine-tune your leadership skills? Consider what John Maxwell once said about the subject. “A leader is one who knows the way, goes the way, and shows the… Continue On +

Dental Teams and Problem Solving

How can you and your dental team become better problem solvers?  Consider three of the tips offered in the most recent edition of Inc. magazine. Be wary of any problem that has… Continue On +

Being on Time for Work Matters

Dr. Seuss once asked, “How did it get so late so soon?”  This is a question dental team members may ask as they roll into work too late to attend your huddle… Continue On +

Attitude for Growth

How do you foster growth within a dental practice when we have a less-than-ideal economy?  The catalyst is effective leadership.  But what makes a leader effective? Someone once said, “A good leader… Continue On +

Rest and Lunch Breaks for Your Dental Team

When your dental practice is busy and you are rushing from chair to chair, you are not typically paying attention to whether your team is taking their rest and lunch breaks.  Therefore,… Continue On +

Accountability in Dental Practices

If you want your team to demonstrate accountability, how do you promote this in your dental practice?  And what do you do that might undermine your efforts? For example, if an assistant… Continue On +