When Team Members Are Not Getting Along

What do you do when members of your dental team are not getting along? Do you run the other direction in hopes that everything will work itself out? Typically, conflict does not… Continue On +

Plans for the New Year

The start of a new year brings an opportunity to make your dental practice and team even stronger. As you consider what you would like to accomplish this year, remember you need… Continue On +

When Is the Best Time to Do Exams?

During most hours in a general dentist’s day, a tug of war occurs. On one side of the rope is the dentist sitting chair side with the patient he is treating. So… Continue On +

How Much Time Do You Need in Your Schedule

Albert Einstein once said, “The only reason for time is so that everything doesn’t happen at once.” If you do not allow enough time in your schedule for the treatment you are… Continue On +

Improving Hygiene Production

Long term patient relationships are built in the hygiene chair, which is why your hygiene team is so important for dental practice growth. Your hygiene team also contributes significantly to practice production—really… Continue On +

How Effective Leaders Make Decisions

Sometimes you have to make challenging decisions in your dental practice concerning patient care, staff retention, equipment purchases, and more. In order to make the best decision for you and your practice,… Continue On +

Choose Understandable Language When Talking with Dental Patients

One of the challenges consistently faced by dentists and teams is trying to guide patients to do what’s best for them.  And one of the reasons this is such a challenge is… Continue On +

Update on Medicare Part D Enrollment for Dentists

The Centers for Medicare and Medicaid Services (CMS) has once again delayed the implementation of ruling CMS-1459-F that calls for all providers (including dentists) who write prescriptions for Medicare beneficiaries to be… Continue On +

Proactive Steps for Insurance Audits

No one welcomes an insurance audit.  But the time to prepare for one is now, long before you receive notification from an insurance company.  Remember that an audit is an attempt to… Continue On +

Oregon and Portland Ban the Box Laws

In case you missed it, the Oregon Legislature passed a Ban the Box Law that went into effect January 1, 2016.  The law prohibits Oregon employers from asking job applicants about criminal… Continue On +

New Dental Patients – Balancing Convenience and Thoroughness

A common challenge with new dental patients is balancing their need for convenience with your need to do a thorough job.  When an established patient comes in for a regular visit, you… Continue On +

Data Breach Coverage for Your Dental Practice

One of the worst things that could happen to your dental practice is to have a hacker access the protected health information of your patients. Then what would you do? You can’t… Continue On +