Tires and Teeth
A dental practice can sometimes be viewed just like an automotive tire store. Not in the sense that they both sell similar products, or even have similar processes. What they have in… Continue On +
Preparing for Leaves of Absence from Your Dental Practice
What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +
3 Stats to Monitor with New Dental Patients
Most dental practices spend time and resources trying to attract new patients to the practice. Dentists and teams also work hard to ensure the patient experience is as positive as possible. This… Continue On +
When Your Hygiene Team Fears Being Wrong
Through my years of dental practice consulting, I have helped a lot of hygiene teams overcome barriers related to discussing treatment with patients. In almost every situation, the doctor felt the hygienists… Continue On +
Three Important Agenda Points for Great Team Meetings
One purpose of regular team meetings is to collectively discuss what is affecting the performance of the dental practice. This means going deeper than just production and collection numbers to understand important… Continue On +
Win Your Patients Over With Prompt Follow-Up
We have all experienced situations where we expected a healthcare provider or a vendor to follow-up on our questions; however they never called. What kind of impression did that make? In many… Continue On +
The Uncrowded Extra Mile
Many dental practices talk about going the extra mile for patients, but how many actually do it? The time, the effort, the consistency; it’s not easy. Inspirational speaker Wayne Dyer once said,… Continue On +
Dental Practice Building: Opportunities With Emergencies
Thomas Edison once said, “Opportunity is missed by most people because it is dressed in overalls and looks like work.” One of the biggest dental practice building opportunities missed by dentists and… Continue On +
Add More New Dental Patients to Your Practice
Even though you may want new dental patients, many of your existing patients just assume you have all of the business you need. Patients look at all of the charts on the… Continue On +
Pay for Performance – Is It Right for You?
When would it make sense to consider a pay-for-performance system for your dental team? Can you depend on this type of compensation system to motivate your team and reduce staff turnover? The… Continue On +
Don’t Let Perfection Get in Your Way
We receive conflicting signals about perfection. As Winston Churchill once said, “They say that nobody is perfect. Then they tell you practice makes perfect. I wish they’d make up their minds.” Churchill… Continue On +
The Toll of Procrastination on Dental Staff Management
Napoleon Hill once said, “Procrastination is the bad habit of putting off until the day after tomorrow what should have been done the day before yesterday.” Too many times dentists find themselves… Continue On +