Can You Endorse Your Associate?
Assuming you are busy enough and have appropriate cash flow to add an associate dentist, how do you know if you are hiring the right associate? The right associate is not just… Continue On +
Openings in the Schedule Can Create Opportunities
How do you and your team utilize time when there are openings in the schedule? While openings throw off the rhythm of a team used to seeing patients, if you plan appropriately,… Continue On +
Three Important Phrases That Increase Treatment Acceptance
One of the most frustrating aspects of dentistry is to go to great lengths to explain treatment needs only to have patients walk out the door without scheduling. Dentists and teams often… Continue On +
Medical Deductions & The New Tax Law
Article Highlights: Medical Deductions Retained by the Tax Reform Law Adjusted Gross Income Floor Dropped to 7.5% The Standard Deduction Bunching Medical Deductions Unusual Medical Deductions Medical Dependents Divorced Parents Note: The… Continue On +
Getting Google Reviews with Review Wizards
If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +
How Much Production Are You Losing to Write Offs?
Let’s say your practice bills out $5,000 of production today. How much of that production would you expect to collect? There are typically differences between what is produced and collected, and the… Continue On +
Big Treatment Plans
When patients have a lot on their treatment plans, they are typically the most in need of great dental care; however it is commonly a struggle to get these patients to schedule.… Continue On +
Are You Accidentally Turning New Dental Patients Away?
How many new dental patients do you turn away each month? Almost every dental team would say that new patients are never turned away, especially given how hard most practices work at… Continue On +
Qualifying Language Undermines Treatment Acceptance
What you say matters, especially if you are talking to dental patients. If you want to understand how qualifying language can undermine your diagnosis and call to action, consider the following two… Continue On +
Where Does the Time Go?
Are you effective at managing your time? Many of us may not be as effective as we think, as discussed in the excellent book Deep Work by Cal Newport. For example, in… Continue On +
Dentists and Payment Arrangements
Who is the best person in your practice for making payment arrangements? It’s rare when the answer is the dentist; however dentists can easily get caught up in inquiries about money whenever… Continue On +
Addressing Conflict with Questions
The Dalai Lama once said, “Dialogue is the most effective way of resolving conflict.” However, it is very common to react to a situation involving conflict or to move away and not… Continue On +