Unwelcome Surprises with Extra Treatment Costs
Let’s assume your dental patient has been properly informed about treatment and agreed in writing to estimated out-of-pocket costs. Now the patient is receiving treatment for a crown; however an additional cavity… Continue On +
Qualifying Language Does Not Motivate Patients to Schedule
Since patients seek direction from their dentist, giving clear guidance about treatment needs is critical. If patients do not understand the importance of treatment, they are far less likely to schedule. Treatment… Continue On +
Setting a Timeframe for Dental Treatment
If you are like most people, when you make an important recommendation, you often put a timeframe around it; otherwise your suggestion does not carry as much weight. The same goes in… Continue On +
Resolving Conflict Caused by How We Communicate
Wayne Dyer once said, “Conflict cannot survive without your participation.” While you may not be directly responsible for an unresolved disagreement among team members, you may still have a role by not… Continue On +
Testing Employees for Drugs or Alcohol
An employee shows up to work and appears to be intoxicated. You want to send them for drug testing to see if your assumption is correct and terminate them if it is.… Continue On +
Good and Bad News About The Home Office Tax Deduction
“Home office” is a type of tax deduction that applies to the business use of a home; the space itself may not actually be an office. This category also includes using part… Continue On +
Build Trust with Effective Hand-Offs
One of the most frustrating experiences for patients is repeating key points about health history and treatment needs to multiple members of the clinical team. Patients may wonder if the team is… Continue On +
So Long To The Tax Deduction For Investment Expenses
Under the new tax reform law, investment expenses are no longer deductible as a miscellaneous itemized deduction. This means, for example, that if you have an investment account and are paying fees… Continue On +
Can You Endorse Your Associate?
Assuming you are busy enough and have appropriate cash flow to add an associate dentist, how do you know if you are hiring the right associate? The right associate is not just… Continue On +
Openings in the Schedule Can Create Opportunities
How do you and your team utilize time when there are openings in the schedule? While openings throw off the rhythm of a team used to seeing patients, if you plan appropriately,… Continue On +
Three Important Phrases That Increase Treatment Acceptance
One of the most frustrating aspects of dentistry is to go to great lengths to explain treatment needs only to have patients walk out the door without scheduling. Dentists and teams often… Continue On +
Medical Deductions & The New Tax Law
Article Highlights: Medical Deductions Retained by the Tax Reform Law Adjusted Gross Income Floor Dropped to 7.5% The Standard Deduction Bunching Medical Deductions Unusual Medical Deductions Medical Dependents Divorced Parents Note: The… Continue On +