Openings in the Schedule Can Create Opportunities

How do you and your team utilize time when there are openings in the schedule? While openings throw off the rhythm of a team used to seeing patients, if you plan appropriately,… Continue On +

Getting Google Reviews with Review Wizards

If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +

Effective Transitions Make for a Great Dental Patient Visit

Just as transitions are critical for the continuity of presentations we hear or articles we read, transitions are also important for the patient experience.  Effective dental teams know how to seamlessly transition… Continue On +

Are You Accidentally Turning New Dental Patients Away?

How many new dental patients do you turn away each month? Almost every dental team would say that new patients are never turned away, especially given how hard most practices work at… Continue On +

Expense Series Part 4

Do you often send out hundreds of mailers and ask yourself “Am I paying too much to advertise, and is this even working?” If so, you are not alone. Advertising and promotional… Continue On +

Make Your Vision Your Action

Malcolm Gladwell once said, “The visionary starts with a clean sheet of paper, and re-imagines the world.” If you were going to start with a clean sheet of paper, how would you… Continue On +

It’s Not Just a Cleaning

Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.” While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +

Going Above and Beyond for Emergency Patients

One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +