Taking the Pulse of Your Dental Practice
Dental practice software is powerful. You can pull hundreds of pages of reports and gather an enormous amount of data. But do you need all that to take the pulse of your… Continue On +
How to Handle Negative Online Reviews
What do you do when a dental patient posts a negative online review of your practice? A lot of dentists reach for the panic button just after they hit a punching bag. … Continue On +
Fanatical Customer Service
Do you enjoy waiting on hold for customer service? How confident are you about receiving a helpful return call or email after you leave a message? In the book Switch by Chip… Continue On +
The Ring of Opportunity
The American writer Charles Swindoll once said, “We are all faced with a series of great opportunities brilliantly disguised as impossible situations.” For a lot of dental practices, the seemingly impossible situation… Continue On +
Dental Marketing – The First Question
Wouldn’t it be nice if by simply opening your door wider you attracted more new patients? Unfortunately, people are not gathering outside your door like they do a donut shop, eager for… Continue On +