With Conflict Start with the Problem

When you experience conflict in your dental practice, it’s normal to focus on how to resolve the situation; however in your quest to restore balance to the team, you sometimes miss out… Continue On +

The Value of Appreciation

If you want to get more from your dental team, consider giving something in return that goes beyond pay and benefits. Consider how you can do a better job of expressing your… Continue On +

You Speak English and Body Language

When people work on improving communication skills, they naturally focus on what they are trying to say. What’s even more important, thought, is how you say it. The entertainer Mae West once… Continue On +

Curbing Last-Minute Cancellations

Few things are more irritating to a dentist and team than patients who cancel at the last-minute, leaving big gaps in the schedule. And it’s normal for dentists and teams to want… Continue On +

A Secure Practice Includes Passwords

If most of us are concerned about security, why do we make it so easy for hackers to crack our passwords? This is an even bigger deal when you are entrusted to… Continue On +

Emergency Exams Should Not Create Emergencies

Emergency exams are part of dentistry. Patients have a tooth ache or a crown comes loose and they need to see you. And dentists and teams love to help. But how many… Continue On +

Making the Most of CAD/CAM Technology

If Santa brought your dental practice a CEREC or an ED4, it’s important to keep several things in mind. Your front office team will most likely have questions about how to bill… Continue On +

Setting Your ODS Fees

If you want to maximize the increase of your ODS fees to keep your dental practice healthy, make sure you have the right strategy from the start. Your first fee submission to… Continue On +

Simple Tips for Coding Dental Exams Correctly

One of the most common questions dental teams ask is how to use the D0180 code for comprehensive periodontal evaluations. Some practices have used this code incorrectly when a hygienist does full… Continue On +

Do Not Get Scammed

As tax season jumps into full swing so do the criminals looking to take advantage of the unprepared. Turbo Tax actually halted the filing of many state returns this year due to… Continue On +

Medicare Decision Tree for Dentists

Do you see any Medicare eligible patients? If you are in the small minority of dentists who can answer “no” (primarily pediatric dentists who do not see disabled patients on Medicare), then… Continue On +

Why Medicare Deadlines Matter for Dentists

Even though Medicare Part B covers very few dental services, ignoring the June 1, 2015 and December 1, 2015 Medicare deadlines can have a profoundly negative impact on your dental practice. If… Continue On +