Dentists and Payment Arrangements

Who is the best person in your practice for making payment arrangements? It’s rare when the answer is the dentist; however dentists can easily get caught up in inquiries about money whenever… Continue On +

Growth Starts with Patient Comfort

Dentists understandably wonder how to grow their practice. Should they focus on direct mail or a better website or a new banner out front? How about starting with patient comfort. Ivan Misner,… Continue On +

Oregon Sick Leave Law

The final BOLI rules for Oregon’s new Sick Leave Law have been published. Starting January 1, 2016 the law requires employers in Oregon to allow employees to accrue up to 40 hours… Continue On +

With Conflict Start with the Problem

When you experience conflict in your dental practice, it’s normal to focus on how to resolve the situation; however in your quest to restore balance to the team, you sometimes miss out… Continue On +

The Value of Appreciation

If you want to get more from your dental team, consider giving something in return that goes beyond pay and benefits. Consider how you can do a better job of expressing your… Continue On +

You Speak English and Body Language

When people work on improving communication skills, they naturally focus on what they are trying to say. What’s even more important, thought, is how you say it. The entertainer Mae West once… Continue On +

Curbing Last-Minute Cancellations

Few things are more irritating to a dentist and team than patients who cancel at the last-minute, leaving big gaps in the schedule. And it’s normal for dentists and teams to want… Continue On +

A Secure Practice Includes Passwords

If most of us are concerned about security, why do we make it so easy for hackers to crack our passwords? This is an even bigger deal when you are entrusted to… Continue On +