What Popcorn Can Teach Us about Leadership

Researchers at Cornell University wanted to see what would happen if they gave movie-goers a free bucket of popcorn.  Now this wasn’t just any type of popcorn; it was engineered to be… Continue On +

The Importance of Failure

Is failure a reason to hang your head or are mistakes a gateway to greater success?  Most successful dentists had their share of treatment to re-do early in their career, but every… Continue On +

Passion – The Driver of Success

How much does passion—an individual’s drive to succeed—contribute to how far you get in life?  If you want to look at how passion drives success in business, consider the story of Jeff… Continue On +

Taking the Pulse of Your Dental Practice

Dental practice software is powerful.  You can pull hundreds of pages of reports and gather an enormous amount of data.  But do you need all that to take the pulse of your… Continue On +

The Emotionally Intelligent Leader

When Delos “Toby” Cosgrove, a cardiologist, became CEO of the Cleveland Clinic in 2004, he was very confident he could do great things for the institution.  Cosgrove first joined the Cleveland Clinic… Continue On +

Sparks of Innovation Fly if Given a Chance

Brainstorming sessions with your dental team can provide sparks of innovation about everything from how to fine-tune the patient experience to how to increase referrals.  However, brainstorming in a less-that-supportive environment kills… Continue On +

What Bad Leaders Say

Do you strengthen your dental team with encouraging words and helpful coaching?  Does your team know you trust them? Or do you undermine your team and the success of your dental practice… Continue On +

Resilience Defines Who We Are

How do you manage adversity?  Admiral Jim Stockdale, a prisoner of war tortured by the Vietcong for eight years, was interviewed in the book Good to Great.  The author, Jim Collin, asked… Continue On +

Make Integrity Contagious

Why is it that people act differently in a group than they would individually?  Why would organizations put such little value in customer service, honesty, or the public good while doing everything… Continue On +

Team Approach to Scheduling

Who is responsible for filling openings in your schedule?  Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +

The Trigger of Innovation

Emergency responders everywhere may soon add a plunger to their CPR repertoire.  Yes, a plunger.  The FDA is currently testing the ResQPump, which studies have found to be at least fifty percent… Continue On +

Relaxation Leads to Inspiration

Now you have the perfect excuse to take time off: relaxation leads to inspiration.  A recent article in the Wall Street Journal by Barbara Haislip explores insights experienced by entrepreneurs while on… Continue On +