Coaching is Like Preventive Dentistry
One of the most challenging situations for a dentist is how to respond when the team makes mistakes. When the health history is not reviewed chair-side or charges for the day are… Continue On +
Why Should You Have a Strong Harassment Policy?
As the spotlight continues to grow on workplace sexual harassment, it is more important than ever for companies to have a strong harassment policy. In 2016, the Equal Opportunity Employment Commission (EEOC)… Continue On +
Setting a Timeframe for Dental Treatment
If you are like most people, when you make an important recommendation, you often put a timeframe around it; otherwise your suggestion does not carry as much weight. The same goes in… Continue On +
Resolving Conflict Caused by How We Communicate
Wayne Dyer once said, “Conflict cannot survive without your participation.” While you may not be directly responsible for an unresolved disagreement among team members, you may still have a role by not… Continue On +
Testing Employees for Drugs or Alcohol
An employee shows up to work and appears to be intoxicated. You want to send them for drug testing to see if your assumption is correct and terminate them if it is.… Continue On +
Oregon Equal Pay Act of 2017
The Oregon Equal Pay Act of 2017 was signed by Oregon Governor Kate Brown earlier this year. The law extends pay equity to a variety of protected classes and prohibits employers from… Continue On +
Oregon Sick Leave Law Amendment
Oregon is amending the Sick Leave Law as of January 1, 2018. The goal of the amendments is to provide further clarification. The law requires that employers provide paid or unpaid leave… Continue On +
Washington Paid Sick Leave Law
Washington Initiative 1433 requires employers with one covered employee to provide paid sick leave to most employees beginning on January 1, 2018. All employees covered by the Washington Minimum Wage Law must… Continue On +
When Challenged Do You Fear the Worst or Just See Roses?
Douglas Everett, a British chemist and author, once said, “There are some people who live in a dream world, and there are some who face reality; and then there are those who… Continue On +
Tracking Failed and Cancelled Appointments
You know how disruptive and costly it is when patients fail to show up for dental appointments and you are left with big holes in your schedule. It’s equally frustrating when patients… Continue On +
Saying Goodbye to Problematic Dental Patients
Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +
Oregon’s Minimum Wage Law
The next Oregon minimum wage increase will take effect on July 1, 2017. All employees pay rates need to reviewed to ensure they are being paid the minimum wage required. What is… Continue On +