
Testing Employees for Drugs or Alcohol
An employee shows up to work and appears to be intoxicated. You want to send them for drug testing to see if your assumption is correct and terminate them if it is.… Continue On +

Oregon Equal Pay Act of 2017
The Oregon Equal Pay Act of 2017 was signed by Oregon Governor Kate Brown earlier this year. The law extends pay equity to a variety of protected classes and prohibits employers from… Continue On +

Oregon Sick Leave Law Amendment
Oregon is amending the Sick Leave Law as of January 1, 2018. The goal of the amendments is to provide further clarification. The law requires that employers provide paid or unpaid leave… Continue On +

Washington Paid Sick Leave Law
Washington Initiative 1433 requires employers with one covered employee to provide paid sick leave to most employees beginning on January 1, 2018. All employees covered by the Washington Minimum Wage Law must… Continue On +

When Challenged Do You Fear the Worst or Just See Roses?
Douglas Everett, a British chemist and author, once said, “There are some people who live in a dream world, and there are some who face reality; and then there are those who… Continue On +

Tracking Failed and Cancelled Appointments
You know how disruptive and costly it is when patients fail to show up for dental appointments and you are left with big holes in your schedule. It’s equally frustrating when patients… Continue On +
Saying Goodbye to Problematic Dental Patients
Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +

Oregon’s Minimum Wage Law
The next Oregon minimum wage increase will take effect on July 1, 2017. All employees pay rates need to reviewed to ensure they are being paid the minimum wage required. What is… Continue On +

3 Ways to Decrease Cancellations
Cancellations can ruin well-orchestrated schedules while draining valuable time from the dental team as they scramble to fill the openings. Instead of reacting to cancellations, consider how you can take three proactive… Continue On +

Going Above and Beyond for Emergency Patients
One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +

Persistence with Unscheduled Dental Treatment
Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Persistence certainly aided Einstein’s remarkable accomplishments. And staying with problems longer by applying the… Continue On +

Reducing Cancellations in Your Dental Practice
Dental teams work hard to create schedules that are both productive and efficient. One of the biggest points of frustration in dental practices is to see a productive and efficient schedule fall… Continue On +