3 Ways to Decrease Cancellations
Cancellations can ruin well-orchestrated schedules while draining valuable time from the dental team as they scramble to fill the openings. Instead of reacting to cancellations, consider how you can take three proactive… Continue On +
Going Above and Beyond for Emergency Patients
One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +
Persistence with Unscheduled Dental Treatment
Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Persistence certainly aided Einstein’s remarkable accomplishments. And staying with problems longer by applying the… Continue On +
Reducing Cancellations in Your Dental Practice
Dental teams work hard to create schedules that are both productive and efficient. One of the biggest points of frustration in dental practices is to see a productive and efficient schedule fall… Continue On +
Carefully Review Insurance Claims
Sometimes after dental insurance pays a claim, you are left with a balance on the patient’s account—whether it’s a balance due or balance owing. Before you send a bill or issue a… Continue On +
Good Questions to Ask When Interviewing
Adding a new member to your dental team can seem daunting. How do you know that you are hiring the right person? Even when someone comes highly recommended, you never know for… Continue On +
New Form I-9
The U.S. Citizenship and Immigration Services (USCIS) has released the Revised Employment Eligibility Verification Form (Form I-9). The new Form I-9 is available at http://www.uscis.gov/files/form/i-9.pdf and all employers should being using this… Continue On +
Why Do Online Reviews Matter?
If you want to buy a new product that you know nothing about, where would you start? Many people would start by reading reviews about the product to learn the ins and… Continue On +
The Care-Focused Approach to Driving Hygiene Profitability
Congratulations to Mike Smith, CPA, ABV MS, for getting his blog published in the DMD Today! How do you make your hygiene team more productive and profitable? The answer more than likely… Continue On +
Preparing for Leaves of Absence from Your Dental Practice
What do you need to have lined up before you take a leave of absence from your dental practice? The most important person to line up is a dentist to cover for… Continue On +
Watch Out For QuickBooks Email Scams
This is the time of year that we are all paying special attention to any correspondence that may impact our end of year information or our taxes and there is so much… Continue On +
Weeding Out “Difficult” Dental Patients
Do you have to be everyone’s dentist? While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +