Sometimes You Need to Be the “Heavy”

Most doctors and teams can easily name the patients who frequently cancel.  When you see those names on the schedule you are tempted to call Las Vegas to get the over-under on… Continue On +

It Takes The Right Attitude

Which would you rather have, a skilled employee or an employee with a great attitude?  Based on all of my years working with dental practice teams, I give the nod to a… Continue On +

How to Increase Your Practice Fees

I have had a number of “secret” meetings with doctors over the last year where we wait for the practice to clear out, we go behind closed doors, and the doctor leans… Continue On +

Time: The Extinct Species

I read a recent thought of the day from Franklin Covey that suggested we take a day and see how much time we spend engaged in activities we can label “unimportant.” One… Continue On +

Don’t Sell Yourself Short

A new year often brings the desire for better habits, and one habit worth implementing right away is to bill the services you perform. It sounds simple; however uncharged procedures accumulate quickly… Continue On +