When Do You Have to Pay Employees for Travel Pay?
There are multiple costs associated with meetings and continuing education involving a dental team. First, there is the total cost for the meeting or educational event, which includes meals and travel expenses… Continue On +
Weeding Out “Difficult” Dental Patients
Do you have to be everyone’s dentist? While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +
Should You Interview People with Gaps in Their Employment History?
If you are eager to find a great clinical or front office team member for your dental practice, you typically want to receive resumes that show longevity and achievement. However, in a… Continue On +
Show Your Dental Team That You Appreciate Them
“Don’t forget, a person’s greatest emotional need is to feel appreciated.” H. Jackson Brown, Jr. Dental teams have a great emotional need to feel appreciated. When the team feels appreciated, they are… Continue On +
It’s Not Just a Cleaning
Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.” While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +
Strategies for Paying Off Your Dental Student Loan Debt – The Art of Dental Finance
One of the many benefits of belonging to the Academy of Dental CPAs (ADCPA) is that the Fluence team gains insights from dental CPA firms from across the country. Just as dentists… Continue On +
Getting Google Reviews with Review Wizards
If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +
Effective Leadership Styles
Dentists who are effective leaders develop leadership styles that guide the team and practice to achieve desired goals. Since there is not one leadership style that is perfect for all situations, strong… Continue On +
How Can a Negative Review be a Good Thing?
Is there a way to avoid criticism? The writer Elbert Hubbard once said, “To avoid criticism, do nothing, say nothing, and be nothing.” Since your dental practice is in the business of… Continue On +
Show Patients You Care with Effective Handoffs
Have you ever had to repeat health-related concerns to multiple members of a healthcare team? Having to repeat yourself can prove extremely frustrating, especially if you or someone you love is in… Continue On +
When Team Members Are Not Getting Along
What do you do when members of your dental team are not getting along? Do you run the other direction in hopes that everything will work itself out? Typically, conflict does not… Continue On +
Where Does the Time Go?
Are you effective at managing your time? Many of us may not be as effective as we think, as discussed in the excellent book Deep Work by Cal Newport. For example, in… Continue On +