How Well Can You Read Your Patients?

It is rare that dental-related issues slip by an experienced dentist and team.  Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +

End the Exam Tug-of-War

A dentist is typically pulled multiple directions during the day, and this is especially true when it is time to do exams.  Typically, the dentist is right in the middle of treatment… Continue On +

The Art of Dental Finance Podcast

One of the many benefits of belonging to the Academy of Dental CPAs (ADCPA) is that the Fluence team gains insights from dental CPA firms from across the country.  Just as dentists… Continue On +

New Year Plan of Action

The start of a New Year brings an opportunity to make your dental practice and team even stronger.  As you consider what you would like to accomplish this year, remember you need… Continue On +

Securing Your Patients’ Credit Card Information

You are most likely aware that credit cards are moving toward secure payments using chip technology. The secure technology is known as EMV (Euro, MasterCard, Visa), and since EMV will impact your… Continue On +

Team Meetings Where You Make Ideas Happen

How effective are your team meetings? You may feel like Dave Barry who once said, “If you had to identify, in one word, the reason why the human race has not achieved,… Continue On +

Practice Action Plan

Just like you, we love it when a plan comes together, but not everyone knows how, or where to begin, when creating that plan.  Or perhaps a plan was created, but now… Continue On +

Take Advantage of a Home Office Reimbursement

If you have a home office and are looking for ways to maximize your tax savings maybe it’s time to look into the home office reimbursement.  This reimbursement method allows a corporation… Continue On +

Assertive Leadership

What defines effective leadership? John Maxwell once said, “A leader is one who knows the way, goes the way, and shows the way.” One important leadership trait that demonstrates the ability to… Continue On +

Meals and Break Periods in Oregon

Do I have to give employees meal and break periods? How can I do that in an environment where we see patients and need to be available? Why can’t I just pay… Continue On +

How to Frame Change

Rick Goodwin once said the following about change: “One reason people resist change is because they focus on what they have to give up, instead of what they have to gain.” How… Continue On +

Coaching is Like Preventive Dentistry

One of the most challenging situations for a dentist is how to respond when the team makes mistakes.  When the health history is not reviewed chair-side or charges for the day are… Continue On +