Team Approach to Scheduling

Who is responsible for filling openings in your schedule? Many dental teams respond by motioning toward a stressed-out member of the front office team who has regular nightmares about cancellations. But if… Continue On +


Impress Your Dental Patients Before Treatment Starts

Wowing patients with great treatment is the goal of most dental practices; however you start making a memorable impression before treatment ever starts. In addition to focusing on delivering great care, also… Continue On +


Simple Tips for Coding Dental Exams Correctly

One of the most common questions dental teams ask is how to use the D0180 code for comprehensive periodontal evaluations. Some practices have used this code incorrectly when a hygienist does full… Continue On +


3 Common Bad Habits of Dental Practices

Someone once said, “Good habits are formed; bad habits we fall into.” Dental practices have formed many good habits, which lead to great patient experiences and well-run days. When dentists and teams… Continue On +


The Importance of Process

In many ways a process is much like a roadmap. It gives you step by step directions on how to get from point “A” to point “B”. Whenever driving long distances or… Continue On +


Asking Dental Patients for Referrals

The most challenging aspects of internal marketing are knowing when and how to ask patients for referrals. Dental teams commonly worry they will come across as too pushy if they ask patients… Continue On +


What Dental Teams Can Learn from Disney

If you have ever stood in line for a ride at Disney World, you are not the only person who notices how slow the line moves or how many upset children are… Continue On +


The Hygiene Team’s Role with an Effective Recall System

What role does your hygiene team play in implementing an effective recall system? This is a common question in dental practices. While the front team typically handles the recall program, the involvement… Continue On +