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The Identity of Dental Staff Turnover

Few things are more frustrating to dentists than to experience the conflicts and stress that ultimately result in staff turnover.  Many dentists go through periods where they constantly go through staff, and… Continue On +

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Three Important Agenda Points for Great Team Meetings

One purpose of regular team meetings is to collectively discuss what is affecting the performance of the dental practice.  This means going deeper than just production and collection numbers to understand important… Continue On +

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Scheduling Your Ideal Day

Have you ever had one of those days where you sprint from operatory to operatory, barely having five minutes for lunch, running late the entire day, and when you finally finish you… Continue On +

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Motivating Insurance-Driven Patients

When dental patients tell you they will only do what insurance covers, it is not a reason to acquiesce.  Instead, it’s a wakeup call for you and your team regarding how you… Continue On +

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Shrink the Change and Grow Your Dental Practice

Someone once said, “Every time I find the meaning of life, they change it.”  This feeling of constant change, which can feel overwhelming, is one of the main points of resistance when… Continue On +

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Rest and Lunch Breaks for Your Dental Team

When your dental practice is busy and you are rushing from chair to chair, you are not typically paying attention to whether your team is taking their rest and lunch breaks.  Therefore,… Continue On +

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Where are the New Patients?

If your new patient flow has yet to return to pre-recession levels, you are not alone.  Most of the dental practice management clients we have are still experiencing less than robust new… Continue On +

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What Are You Really Saying To Dental Patients?

If you want to create stronger connections with your patients and have more people accept your recommendations for dental treatment, consider becoming fluent in body language.  Most of our communication occurs non-verbally. … Continue On +