A Secure Practice Includes Passwords

If most of us are concerned about security, why do we make it so easy for hackers to crack our passwords? This is an even bigger deal when you are entrusted to… Continue On +


Addressing Conflict with Questions

When you encounter conflict, your first instinct may be to counter what the other person is saying. Or, maybe you like to immediately offer suggestions for how to resolve each point. While… Continue On +


Placing Value on Pain Relief

Do you think a dental patient is happy when you relieve that person’s pain or alleviate some type of discomfort? Of course your patient is happy. Why then do so many dentists… Continue On +


Oregon Mandatory Sick Leave Policy

A bill that awaits the Governor’s signature will mandate that Oregon employers provide sick time to all employees. The bill is expected to go into effect on January 1, 2016. What does… Continue On +


Emergency Exams Should Not Create Emergencies

Emergency exams are part of dentistry. Patients have a tooth ache or a crown comes loose and they need to see you. And dentists and teams love to help. But how many… Continue On +

day care kids

Parents Can Get Credit For Sending Their Kids To Day Camp

With summer just around the corner, there is a tax break that working parents should know about. Many working parents must arrange for care of their children under 13 years of age… Continue On +

Dental Team

Marketing Never Stops In Your Dental Practice

Even though you may not think of it this way, every part of the dental patient experience offers you an opportunity to market your practice. This does not mean you are asking… Continue On +


Standing Behind Your Financial Estimates for Patients

Why is it that some patient care coordinators can step dental patients through complex financial estimates while others struggle to outline the costs of a single filling? Sometimes it’s because the struggling… Continue On +