Saying Goodbye to Problematic Dental Patients

Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +


Oregon’s Minimum Wage Law

The next Oregon minimum wage increase will take effect on July 1, 2017. All employees pay rates need to reviewed to ensure they are being paid the minimum wage required. What is… Continue On +

Teeth Cleaning

It’s Not Just a Cleaning

Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.” While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +


3 Ways to Decrease Cancellations

Cancellations can ruin well-orchestrated schedules while draining valuable time from the dental team as they scramble to fill the openings. Instead of reacting to cancellations, consider how you can take three proactive… Continue On +

Dental & Patient

Going Above and Beyond for Emergency Patients

One of the most challenging calls for a dental team is from a patient in discomfort. If your schedule is busy, you may be stretched to find an opening for the patient.… Continue On +


Persistence with Unscheduled Dental Treatment

Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” Persistence certainly aided Einstein’s remarkable accomplishments. And staying with problems longer by applying the… Continue On +

Make Room in Your Schedule for Growth

Many dental practices would like to experience growth, yet not every practice has room in their schedule to accommodate growth. In addition to having a plan of action for practice growth, you… Continue On +

body language

How Well Can You Read Your Patients?

It is rare that dental-related issues slip by an experienced dentist and team. Tens of thousands of hours of experience and training ensure that even the faintest of concerns on an x-ray… Continue On +