Off-The-Wall Interview Questions Get Results
According to a recent article in CNN Money, hiring managers are getting quite creative with the questions they ask applicants, and dentists can apply these same techniques when hiring for their team.… Continue On +
Simple Tips for Coding Dental Exams Correctly
One of the most common questions dental teams ask is how to use the D0180 code for comprehensive periodontal evaluations. Some practices have used this code incorrectly when a hygienist does full… Continue On +
Preparation Prevails
One hundred years ago in 1911 two teams raced to be the first explorers to reach the South Pole. Norwegian Roald Amundsen competed against his British rival, Robert Scott. Not only did… Continue On +
Getting Things Accomplished in a Dental Front Office
Block scheduling is not just an effective way to productively schedule dental patients, it is also a valuable tool for the front office team. Many dental front teams struggle to keep up… Continue On +
How to Handle Negative Online Reviews
What do you do when a dental patient posts a negative online review of your practice? A lot of dentists reach for the panic button just after they hit a punching bag. … Continue On +
Dental Teams and Problem Solving
How can you and your dental team become better problem solvers? Consider three of the tips offered in the most recent edition of Inc. magazine. Be wary of any problem that has… Continue On +
Scheduling Your Ideal Day
Have you ever had one of those days where you sprint from operatory to operatory, barely having five minutes for lunch, running late the entire day, and when you finally finish you… Continue On +
Back from the Dead to Win the Gold
Have you ever felt yourself struggling to bounce back from a disappointment? When you consider the feat of Betty Robinson, whose story appeared in the most recent issue of Mental Floss magazine,… Continue On +
Communication Made Simple
Over two hundred years ago the English chemist, Joseph Priestly, said, “The more elaborate our means of communication, the less we communicate.” I can’t imagine what Priestly would think today. When research… Continue On +
Shrink the Change and Grow Your Dental Practice
Someone once said, “Every time I find the meaning of life, they change it.” This feeling of constant change, which can feel overwhelming, is one of the main points of resistance when… Continue On +
Creating Your Mental Postcard
Have you ever wondered why we sometimes get stuck and can’t seem to reach a goal? My observation is most of the time we fail to create a mental postcard. Chip and… Continue On +
Dental Marketing – The First Question
Wouldn’t it be nice if by simply opening your door wider you attracted more new patients? Unfortunately, people are not gathering outside your door like they do a donut shop, eager for… Continue On +