Imagine If You Were King
Imagine if you received a call one day letting you know you were king of a small country. What would you do next? That was a question confronting Peggy Bartels approximately five… Continue On +
Important Questions
What kind of dentist do you want to be? How do you want your patients to view you? What kind of business do you want to run? What are your personal goals? … Continue On +
Increase Collections at the Time of Service
The most effective way to keep your outstanding accounts receivables under control is to get your dental patients to pay at the time of service. Seems simply enough. Yet if you want… Continue On +
Get More Referrals by Giving Patients What They Want
Why should your dental patients refer their friends and family to your practice? Answering this question can help you know whether you are promoting your practice effectively. The common answer I hear… Continue On +
Let Go and Delegate
If your dental practice has employees, then you and your team cannot succeed without giving up some control. Sounds basic enough. We are all taught to share at and early age. Yet… Continue On +
Unwrap the Gift of Gratitude
A common behavior is for us to assume that people in our lives know we appreciate them. There is no doubt we feel sincere thanks about the many positive ways people work… Continue On +
Hire Team Members Who Are Coachable
When a problematic employee is not working out in a dental practice, one of the biggest reasons is the person is not coachable. Yet trying to determine if a potential new hire… Continue On +
Choose Understandable Language When Talking with Dental Patients
One of the challenges consistently faced by dentists and teams is trying to guide patients to do what’s best for them. And one of the reasons this is such a challenge is… Continue On +
Don’t Mess with Isaac Newton
Sometimes we all get stumped. Even the great scientist Isaac Newton once met an opponent that almost bested him. In 1695, it was discovered that a massive amount of phony currency was… Continue On +
Don’t Mistake Longevity for Loyalty
Just because someone has been part of your dental team for years, doesn’t necessarily mean that person is a pillar of your practice. Too many times when initially assessing their teams, dentists… Continue On +
Dental Teams Plan to Succeed
A.A. Milne, English humorist and creator of Winnie-the-Pooh, once said, “Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” Knowing… Continue On +
Unlocking Our Potential
We are often asked to consider what we are capable of achieving. And inspirational stories encourage us to look beyond our perceived barriers to reach the “next level.” But do we really… Continue On +