Get More Referrals by Giving Patients What They Want
Why should your dental patients refer their friends and family to your practice? Answering this question can help you know whether you are promoting your practice effectively. The common answer I hear… Continue On +
Let Go and Delegate
If your dental practice has employees, then you and your team cannot succeed without giving up some control. Sounds basic enough. We are all taught to share at and early age. Yet… Continue On +
Unwrap the Gift of Gratitude
A common behavior is for us to assume that people in our lives know we appreciate them. There is no doubt we feel sincere thanks about the many positive ways people work… Continue On +
Hire Team Members Who Are Coachable
When a problematic employee is not working out in a dental practice, one of the biggest reasons is the person is not coachable. Yet trying to determine if a potential new hire… Continue On +
Choose Understandable Language When Talking with Dental Patients
One of the challenges consistently faced by dentists and teams is trying to guide patients to do what’s best for them. And one of the reasons this is such a challenge is… Continue On +
Don’t Mess with Isaac Newton
Sometimes we all get stumped. Even the great scientist Isaac Newton once met an opponent that almost bested him. In 1695, it was discovered that a massive amount of phony currency was… Continue On +
Don’t Mistake Longevity for Loyalty
Just because someone has been part of your dental team for years, doesn’t necessarily mean that person is a pillar of your practice. Too many times when initially assessing their teams, dentists… Continue On +
Dental Teams Plan to Succeed
A.A. Milne, English humorist and creator of Winnie-the-Pooh, once said, “Organizing is what you do before you do something, so that when you do it, it is not all mixed up.” Knowing… Continue On +
Unlocking Our Potential
We are often asked to consider what we are capable of achieving. And inspirational stories encourage us to look beyond our perceived barriers to reach the “next level.” But do we really… Continue On +
Simple Oversights Can Lead to Hot Water
What if your dental team comes to you with an idea for the summer: “Let’s shorten Thursday by one hour and then work straight through lunch.” Would you follow their suggestion if… Continue On +
The Willpower to Succeed
Could a written plan of action help you recover faster from surgery? Could it help you complete a task you find difficult? Research suggests it can. In the early 1990’s, a British… Continue On +
A Good Problem to Have
Colin Powell once said, “There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” When dentists embody those words, they learn from past mistakes,… Continue On +