Author Archives: fluence
Outsourcing Your Payroll: One of the Keys to Happiness
As a business owner, one of the keys to your happiness is to outsource whenever you can. Outsourcing your payroll will save you money, headaches and time. Payroll limits and rules are… Continue On +
Getting the Most from a Rejection
How do you get past the fear and discomfort that comes with rejection? It’s not easy. However, we can’t give up in the face of a setback or allow it to stifle… Continue On +
Resistance to Change Might Be a Good Thing
Sometimes resistance to change is a good thing. Yes, a good thing. The key is to keep an open mind as you learn what is behind the resistance. I once met with… Continue On +
Don’t Be Mistaken for the Grinch
The Grinch isn’t just a holiday character. When giving team members feedback, some people sound like the Grinch year round. So how do you give effective feedback? First, it’s important to realize… Continue On +
Setting Your ODS Fees
If you want to maximize the increase of your ODS fees to keep your dental practice healthy, make sure you have the right strategy from the start. Your first fee submission to… Continue On +
Keep Your Supplies Under Control
Keith Davis was an NFL player turned inspirational and motivational speaker. When talking about budgets he once said: “We didn’t actually overspend our budget. The allocation simply fell short of our expenditure.” … Continue On +
Trigger a Good Habit
Robert Puller once said, “Good habits, once established are just as hard to break as are bad habits.” A challenge for every leader is how to instill good habits. Peter Gollwitzer, a… Continue On +
Following the Herd
If you are alone in an unfamiliar building and you hear a fire alarm, how will you react? Most of us will move, either to evacuate the building or to find out… Continue On +
Staying on Time
How often are you on-time with your dental patients? Whenever I ask this question to dentists and teams, I typically get three distinct answers. Dentists are usually consumed with the present moment… Continue On +
Leadership as Clear as Low-Fat Milk
One of the most difficult tasks of a leader is providing clear direction. What may seem obvious to us is often confusing to others. So how do you provide clear direction? Consider… Continue On +
Is Your Dental Marketing Working?
Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.” This certainly holds true for dental practice marketing. If you are trying to encourage more patients to… Continue On +
What If Insurance Doesn’t Cover It
You finish with your exam and set the patient up to review your findings. You make your recommendations for dental treatment and the patient seems to understand; however as soon as you… Continue On +