Know the Rules before Rewarding Patients for Referrals
How do you acknowledge dental patients when they refer friends and family to your practice? Hopefully you always send a thank you note to the referring patient—something personalized and not just a… Continue On +
Doctor: The Small Business Owner
Generally speaking, you are a doctor because you enjoy science, medicine, helping people and even the artistic component in sculpting teeth and creating a beautiful smile. You did not become a doctor… Continue On +
Giving OHP a Second Look
It is common for dentists and their teams to not want to accept patients from the Oregon Health Plan (OHP). But is that the best course of action, especially since there are… Continue On +
Tools for Deterring Embezzlement
Since fraud and embezzlement are major problems in dental practices, it’s nice to know you have a tool to potentially identify check fraud. Positive Pay is an automated fraud detection service offered… Continue On +
How to Permanently Plan for Temporary Disability (Part I)
Some of the most important planning in business relates to making preparations for the unexpected. The businesses that have protections and safeguards in place to weather unforeseen circumstances are more often than… Continue On +
Why Would One Want to Form an S-Corporation?
As with other corporations or LLCs, an S-corporation can provide its owners with legal protection; also known as Assets Protection or Limited Liability. This can help protect the owner if someone decides… Continue On +
How Does Your Team Want to Receive Feedback
Someone once posted the following, “What is the shortest word in the English language that contains the letters: abcdef? The answer is feedback. Don’t forget that feedback is one of the essential… Continue On +
When Values Become Roadblocks
Have you ever considered if the values you instill in your team ever create roadblocks? For example, at the now-defunct and infamous WorldCom, management instilled the value of optimism at all times. … Continue On +
Don’t Hide Your Value
Someone once said, “It’s not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting.” How effective are you at making your… Continue On +
Dealing With the Rising Cost of Health Care
As we continue to see the cost of health care increase and outpace inflation, it is important for employers to make sure they have a health plan that is best for them. … Continue On +
When We Are Pushed to Our Limits
Have you ever wondered what you are capable of doing if you were really pushed to your limits? Teenager Tony Cavallo may not be alive today if his mom had not tapped… Continue On +
The Mental Stretch of Innovation
You never know when a different way of looking at things may turn into a key innovation. Consider the findings of Virginia Apgar, anesthesiology professor at Columbia Medical School. In 1952, Virginia… Continue On +