Dental Patient Surveys
How valuable are patient surveys? Some dentists may think along the lines of David Letterman, who once said, “USA Today has come out with a new survey – apparently three out of… Continue On +
Proactive Steps for Insurance Audits
No one welcomes an insurance audit. But the time to prepare for one is now, long before you receive notification from an insurance company. Remember that an audit is an attempt to… Continue On +
Oregon and Portland Ban the Box Laws
In case you missed it, the Oregon Legislature passed a Ban the Box Law that went into effect January 1, 2016. The law prohibits Oregon employers from asking job applicants about criminal… Continue On +
New Dental Patients – Balancing Convenience and Thoroughness
A common challenge with new dental patients is balancing their need for convenience with your need to do a thorough job. When an established patient comes in for a regular visit, you… Continue On +
Coordination of Dental Benefits
One of the most difficult things to maneuver is coordinating benefits between two insurance companies. The most common questions involve what you can bill the insurance companies and the patients. Here are… Continue On +
Compensation Means More Than Just a Paycheck
If you ask team members what they are paid, they will typically tell you what they are paid per hour; however most dental practices provide benefits in addition to an hourly wage.… Continue On +
Accruing Time Off Under the Oregon Sick Leave Law
As hopefully all of our Oregon clients know, the Oregon Sick Leave law took effect on January 1, 2016 requiring sick leave for part-time and full-time employees. While the specifics of the… Continue On +
Guide More Patients to Schedule for Treatment
The following scenario occurs far too often in dental practices. You diagnose treatment and spend an appropriate amount of time explaining your recommendations, and you leave the operatory certain the patient will… Continue On +
Make Room in Your Schedule for Growth
Many dental practices would like to experience growth, yet not every practice has room in their schedule to accommodate growth. In addition to having a plan of action for practice growth, you… Continue On +
Carefully Review Insurance Claims
Sometimes after dental insurance pays a claim, you are left with a balance on the patient’s account—whether it’s a balance due or balance owing. Before you send a bill or issue a… Continue On +
What Makes a Dental Practice Valuable?
What drives the value of a dental practice? The answer goes beyond the assets you can see: the new technology, the recent remodel, and the updated software. Your most important asset in… Continue On +
Dentists and Payment Arrangements
Who is the best person in your practice for making payment arrangements? It’s rare when the answer is the dentist; however dentists can easily get caught up in inquiries about money whenever… Continue On +