Is Your Dental Marketing Working?

Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.”  This certainly holds true for dental practice marketing. If you are trying to encourage more patients to… Continue On +

Handling Employee Termination Meetings

For employers, the only thing harder than deciding to terminate an employee is breaking the bad news.  Studies show that firing an employee is one of the most difficult tasks a manager… Continue On +

What to Tell Your Team after a Termination

Let’s assume you complete the unfortunate task of terminating one of your dental team members.  As much as you may want to forget the whole thing, your work is not yet over. … Continue On +

Dental Accountant’s Due Diligence (Part III of III)

We have established in part I and II that you are well suited to own your own dental practice and we have established what your advisor will need and what they will… Continue On +

Unclaimed Property

Spring has sprung, and summer is just around the corner: time to clean off the grill, set out the patio furniture and start thinking about filing unclaimed property returns in the fall.… Continue On +

Compensation Means More Than Just a Paycheck

If you ask team members what they are paid, they will typically tell you what they are paid per hour; however most dental practices provide benefits in addition to an hourly wage. … Continue On +

Managing Recall When the Dental Practice Is Busy

Even proactive dental teams encounter obstacles with managing effective recall systems.  One of the biggest challenges is when the practice is busy and the team puts less effort into recall and more… Continue On +

What You Can Learn from the Mistakes of the Prior Dentist

Imagine for a moment that you are searching for a new yard maintenance company to take care of your outdoor work.  Are you looking for the company that can make the straightest… Continue On +

Coordination of Dental Benefits

One of the most difficult things to maneuver is coordinating benefits between two insurance companies.  The most common questions involve what you can bill the insurance companies and the patients.  Here are… Continue On +

Proactively Coach the Small Stuff

One of the most challenging situations for a dentist is how to respond when the team starts overlooking the small stuff.  When the health history is not reviewed chair-side or charges for… Continue On +

Identifying Your Best Patients

If you were asked the question, “Who are your best patients?,” there is no doubt you could rattle off many of the patients in the practice you enjoy talking to, pay their… Continue On +

Choice of Entity – Entity Foundation and Basics (Part II of III)

After part I of this topic, we now have a foundation regarding entities.  In this section we will talk about the pros and cons and current trends. Generally speaking, one of the… Continue On +