When Do You Have to Pay Employees for Travel Pay?

There are multiple costs associated with meetings and continuing education involving a dental team.  First, there is the total cost for the meeting or educational event, which includes meals and travel expenses… Continue On +

Law Update: Rest Periods for Expression of Breast Milk

The Oregon Legislature has expanded the protections for employees with a need to express breast milk.  The expanded protections started on September 29, 2019. Oregon employers are required to allow employees to… Continue On +

Oregon Pregnancy Accommodation Law

Beginning January 1, 2020, Oregon employers with at least 6 employees must provide reasonable accommodations to employees and job applicants who have limitations related to pregnancy, unless doing so would impose undue… Continue On +

Weeding Out “Difficult” Dental Patients

Do you have to be everyone’s dentist?  While you may wish that you connected well with every patient in your chair and that everyone wanted you as their dentist, there are some… Continue On +

Should You Interview People with Gaps in Their Employment History?

If you are eager to find a great clinical or front office team member for your dental practice, you typically want to receive resumes that show longevity and achievement.  However, in a… Continue On +

Show Your Dental Team That You Appreciate Them

“Don’t forget, a person’s greatest emotional need is to feel appreciated.”  H. Jackson Brown, Jr.  Dental teams have a great emotional need to feel appreciated.  When the team feels appreciated, they are… Continue On +

It’s Not Just a Cleaning

Many times when dental patients call to cancel a hygiene visit, they will say, “But it’s just a cleaning.”  While you may get frustrated at patients for devaluing important preventive care, keep… Continue On +

Getting Google Reviews with Review Wizards

If you are not generating as many positive Google reviews as possible, you are at a competitive disadvantage since potential new patients rely on reviews to judge your practice. When new patients… Continue On +