Author Archives: fluence
Dentists and Payment Arrangements
Who is the best person in your practice for making payment arrangements? It’s rare when the answer is the dentist; however dentists can easily get caught up in inquiries about money whenever… Continue On +
Saying Goodbye to Problematic Dental Patients
Just as some of your patients wait too long to seek treatment for an infection, your dental practice may wait too long at times to dismiss problematic patients. And the delay is… Continue On +
Know Your “Number” Before Buying a Dental Practice
If you are searching for a dental practice to purchase, how do you know when you’ve found a good fit? It is common to initially answer that question by considering the location… Continue On +
Adding More New Dental Patients
Even though you may want new patients, many of your existing dental patients just assume you have all of the business you need. Patients look at all of the charts on the… Continue On +
Growth Starts with Patient Comfort
Dentists understandably wonder how to grow their practice. Should they focus on direct mail or a better website or a new banner out front? How about starting with patient comfort. Ivan Misner,… Continue On +
Oregon Sick Leave Law
The final BOLI rules for Oregon’s new Sick Leave Law have been published. Starting January 1, 2016 the law requires employers in Oregon to allow employees to accrue up to 40 hours… Continue On +
Adding Your Personalized Touch to Dental Patient Follow Up
If you want to make a great impression on your dental patients, do not underestimate the importance of personalized follow up. Taking that extra step will make you stand out in the… Continue On +
With Conflict Start with the Problem
When you experience conflict in your dental practice, it’s normal to focus on how to resolve the situation; however in your quest to restore balance to the team, you sometimes miss out… Continue On +
Oregon’s “Ban the Box” Law
Oregon has joined the list of states to pass a “Ban the Box” law. “Ban the Box” is a law that prohibits employers from asking a job applicant to answer a question… Continue On +
Dismissing Dental Patients
Let’s say you have a dental patient who you no longer want to see, whether it’s due to behavioral issues, non-compliance with treatment, or another challenge. What do you do next? It’s… Continue On +
The Value of Appreciation
If you want to get more from your dental team, consider giving something in return that goes beyond pay and benefits. Consider how you can do a better job of expressing your… Continue On +
Modifying Your Strategies to Manage Conflict
Think for a moment about a recent conflict. What was in dispute? Maybe the conflict was about the way you do something in your practice or how the team manages time. In… Continue On +