Standing Behind Your Financial Estimates for Patients
Why is it that some patient care coordinators can step dental patients through complex financial estimates while others struggle to outline the costs of a single filling? Sometimes it’s because the struggling… Continue On +
Are You Accidentally Turning New Dental Patients Away?
How many new dental patients do you turn away each month? Almost every dental team would say that new patients are never turned away, especially given how hard most practices work at… Continue On +
Making the Most of CAD/CAM Technology
If Santa brought your dental practice a CEREC or an ED4, it’s important to keep several things in mind. Your front office team will most likely have questions about how to bill… Continue On +
Setting Your ODS Fees
If you want to maximize the increase of your ODS fees to keep your dental practice healthy, make sure you have the right strategy from the start. Your first fee submission to… Continue On +
Staying on Time
How often are you on-time with your dental patients? Whenever I ask this question to dentists and teams, I typically get three distinct answers. Dentists are usually consumed with the present moment… Continue On +
Put Patients Back in the Patient Experience
What is sometimes lost in the new patient experience is, oddly enough, the new patient. The same issues can plague recall visits as well, making some patients resistant to returning to your… Continue On +
Is Your Dental Marketing Working?
Winston Churchill once said, “However beautiful the strategy, you should occasionally look at the results.” This certainly holds true for dental practice marketing. If you are trying to encourage more patients to… Continue On +
Dental Patient Retention Starts With the Connection You Make
Dentists and teams know that if you enter the operatory properly prepared, patient visits typically go smoothly. And patients are more likely to remain loyal to your practice when they consistently have… Continue On +
What If Insurance Doesn’t Cover It
You finish with your exam and set the patient up to review your findings. You make your recommendations for dental treatment and the patient seems to understand; however as soon as you… Continue On +
Insurance Tips for PRR’s
For many years, dentists lacked a procedure code for placing something more than a sealant but less than the composite filling that extended into the dentin. That changed in 2011 with the… Continue On +
Nobody Schedules for Small Decay
Imagine you take your car in for an oil change. Your mechanic, in addition to changing your oil, inspects your engine. When your car is ready, your mechanic explains his findings: “Your… Continue On +
Effective Transitions Make for a Great Dental Patient Visit
Just as transitions are critical for the continuity of presentations we hear or articles we read, transitions are also important for the patient experience. Effective dental teams know how to seamlessly transition… Continue On +