Interview Questions to Avoid
While it’s important to ask effective interview questions to help find the right fit for your practice, it’s equally critical to avoid venturing into restricted areas of inquiry. Knowing what not to… Continue On +
Effective Interview Questions
It’s tough enough to lose someone on your dental team, but then you have the challenging task of interviewing candidates to find the right fit. How do you know if the person… Continue On +
Incentivize Your Team: Bonus (Part II of II)
In Part I we discussed some of the less tangible and peripheral items that can lead to success or failure of an incentive based bonus system. In Part II we will talk… Continue On +
Controlling Dental Staff Costs
If your dental staff costs are higher than what you would like to see, consider looking closely at four parts of the day. First, when your team clocks in, do they start… Continue On +
Combatting Turnover of All-Star Employees in a High Turnover Industry
Unfortunately, dental offices can experience high levels of turnover, with the average employee lasting less than 2 years at a given practice. Each time an office experiences turnover of its all-star employees… Continue On +
Common Handbook Policies Under Attack From NLRB
In light of recent National Labor Relations Board (NLRB) scrutiny, certain long standing policies in employee handbooks will need to be altered or removed completely. The primary risk with having some of… Continue On +
Handling Employee Termination Meetings
For employers, the only thing harder than deciding to terminate an employee is breaking the bad news. Studies show that firing an employee is one of the most difficult tasks a manager… Continue On +
What to Tell Your Team after a Termination
Let’s assume you complete the unfortunate task of terminating one of your dental team members. As much as you may want to forget the whole thing, your work is not yet over. … Continue On +
Compensation Means More Than Just a Paycheck
If you ask team members what they are paid, they will typically tell you what they are paid per hour; however most dental practices provide benefits in addition to an hourly wage. … Continue On +
When to Pay for Classes or Meetings
When do you have to pay for staff members to attend continuing education or meetings? Here are important points to remember. First, when the continuing education (CE) or meeting is mandatory, you… Continue On +
Independent Contractor or Employee?
As business owners it is important to know the correct employment classification of the individuals assisting you with your business. Are they employees or are they independent contractors? The penalty for misclassifying… Continue On +
Notification Requirements for Portland Sick Leave
Employers who are required to give employees sick leave under the new City of Portland Protected Sick Time Ordinance need to make sure they are providing employees with the proper notification. The… Continue On +