Sometimes You Need to Be the “Heavy”

Most doctors and teams can easily name the patients who frequently cancel.  When you see those names on the schedule you are tempted to call Las Vegas to get the over-under on… Continue On +

The Standard is the Standard

You can learn a lot about a coach when he / she walks off the field after a heartbreaking loss.  I have great admiration for Mike Tomlin, head coach of the Pittsburgh… Continue On +

It Takes The Right Attitude

Which would you rather have, a skilled employee or an employee with a great attitude?  Based on all of my years working with dental practice teams, I give the nod to a… Continue On +

New Roth IRA Conversion Rules

Should you take advantage of the new opportunity to convert your traditional IRAs to Roth IRAs? We have been asked this question daily since the guidelines for converting traditional IRAs to Roth… Continue On +

How to Increase Your Practice Fees

I have had a number of “secret” meetings with doctors over the last year where we wait for the practice to clear out, we go behind closed doors, and the doctor leans… Continue On +

Tough Conversations Under the Right Terms

Voltaire was a prolific French writer in the 1700’s who was also quite outspoken in the area of social reform, despite stiff penalties for being such an advocate.  His writings and his… Continue On +

The Illusion of Communication

George Bernard Shaw once said, “The single biggest problem with communication is the illusion that it has taken place.” It is amazing how we can work next to people on a daily… Continue On +

Time: The Extinct Species

I read a recent thought of the day from Franklin Covey that suggested we take a day and see how much time we spend engaged in activities we can label “unimportant.” One… Continue On +