What Do You Believe

I recently heard a speaker who challenged his audience to reconsider what they believed.  He spoke specifically about interpersonal communication and how we often take sides over what we believe is true. … Continue On +

Attitude for Growth

How do you foster growth within a dental practice when we have a less-than-ideal economy?  The catalyst is effective leadership.  But what makes a leader effective? Someone once said, “A good leader… Continue On +

The Identity of Dental Staff Turnover

Few things are more frustrating to dentists than to experience the conflicts and stress that ultimately result in staff turnover.  Many dentists go through periods where they constantly go through staff, and… Continue On +

Guiding Dental Patients to Schedule at the “Right Time”

Ideal schedules and pre-blocks that optimize production look great on paper, but the inevitable question is how do you get dental patients to schedule at the “right time.” Consider your own experiences… Continue On +

Communication Made Simple

Over two hundred years ago the English chemist, Joseph Priestly, said, “The more elaborate our means of communication, the less we communicate.”  I can’t imagine what Priestly would think today. When research… Continue On +

Shrink the Change and Grow Your Dental Practice

Someone once said, “Every time I find the meaning of life, they change it.”  This feeling of constant change, which can feel overwhelming, is one of the main points of resistance when… Continue On +

The Ring of Opportunity

The American writer Charles Swindoll once said, “We are all faced with a series of great opportunities brilliantly disguised as impossible situations.”  For a lot of dental practices, the seemingly impossible situation… Continue On +

Communicating With Your Dental Team

One of the best pieces of advice I ever received regarding communication came from a teacher who reminded us effective memos are never written; effective memos are rewritten.  Great speeches are never… Continue On +