The Golden Rule

Growing up my mom always taught me to treat others the same way I wanted to be treated.  I was a little kid, so she usually said this after I was trying… Continue On +

Use QuickBooks’ Tools — and Common Sense Procedures — To Prevent Financial Fraud

You work hard for your money. Strong internal controls can keep it from disappearing unnecessarily. You trust your employees or you wouldn’t have hired them. That’s what everyone says as they watch… Continue On +

Employing a Family Member

A way to reduce the overall family tax bill is by employing family members through your business, which allows you to shift income to them and provide them with employment benefits. Employing… Continue On +

Motivate by Making a Difference

One effective way to motivate a dental team is to show them how they make a difference.  When your team understands how their actions positively affect patient care, overall teamwork, and the… Continue On +

The Damaging Effects of Denial

What do we gain by ignoring a problem?  Does the denial of a conflict or challenge make it go away? Consider major manufacturing companies such as Toyota and General Electric.  Both have… Continue On +

Avoid the Dental Tug-of-War

When a dental patient comes in for a perio maintenance visit, can you bill the insurance company for a regular cleaning?  How about when a patient receives a comprehensive exam, can you… Continue On +

Speaking the Patient’s Language

Imagine if an exterminator informed you, after inspecting your house, that you had isopterans.  What would you ask next?  Let’s assume the exterminator noticed a puzzled look on your face, so he… Continue On +

Fee on Insurance Policies to Support Patient-Centered Outcomes Research Institute

The Affordable Care Act establishes a private, nonprofit Patient-Centered Outcomes Research Institute (PCORI) that is responsible for conducting comparative clinical effectiveness research and providing information to help health care providers evaluate and… Continue On +

Steer Clear of De-Motivation

If you want to improve morale in your dental practice, you need to not only consider how to motivate your team, but you also need to recognize habits that de-motivate them.  Too… Continue On +

Top Ten Myths About Introverts – Part II

The widely anticipated release of part II of the myths about introverts has finally arrived.  If you missed part I, check it out in our blog library. This information came from a… Continue On +

What Do Your Patients Want from Your Dental Practice

Recent research by The Rain Group, which is profiled in an article in Inc. magazine, offers some interesting insights into what drives customer behavior.  Applying this information to your dental practice will… Continue On +

Key Ways to Motivate Your Dental Team

Since it is easy for dentists and their teams to get caught up in the day-to-day flow of patients, it’s easy to lose focus on the bigger goals of the practice.  How… Continue On +