innovation

Innovation is the Catalyst for Solving Big Issues

Big problems often call for innovative ideas.  This is especially true when your task is to fight malnutrition.  Howarth Bouis, an economist at the International Food Policy Research Institute, was determined to … Read More +

Hiring

Strategic Hiring

When you need to fill a position on your team, do you hire people who share your personality?  The common tendency is for a dentist and/or the team member in charge of … Read More +

discharge

How to Handle a Clash of New Patient Expectations

One of the worst-case scenarios for a dentist is to find significant decay on a new patient who expects everything is fine.  How do you break the bad news without making the … Read More +

eyes open

Have Your Eyes Open for Talent

When is a good time to start recruiting for the next opening in your practice?  It might surprise you to learn that right now is the ideal time, even if your current … Read More +

Trust

Whithout Trust You Do Not Have Teamwork

One of the main reasons for team conflict is the lack of trust.  If you ask your team members if they trust each other, many will initially say “yes.”  But when you … Read More +