Category Archives: Uncategorized

As we continue to see the cost of health care increase and outpace inflation, it is important for employers to make sure they have a health plan that is best for them.  … Read More +

One of the worst-case scenarios for a dentist is to find significant decay on a new patient who expects everything is fine.  How do you break the bad news without making the … Read More +

We have all experienced situations where we expected a healthcare provider or a vendor to follow-up on our questions; however they never called.  What kind of impression did that make?  In many … Read More +

Few things are more irritating to a dentist and team than patients who cancel at the last-minute, leaving big gaps in the schedule. And it’s normal for dentists and teams to want … Read More +

Do you enjoy receiving praise?  You’re not alone.  Most of us appreciate sincere positive feedback, and when we receive it we immediately perk up. At a recent meeting with a dentist, I … Read More +